FAQ’S

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FREQUENTLY ASKED QUESTIONS

Credit hire allows you to hire a replacement vehicle following a non-fault accident without incurring the costs upfront. Instead, the costs are recovered from the at-fault party’s insurance company.
If you’ve been involved in a non-fault accident and need a replacement vehicle while yours is being repaired, you may be eligible for credit hire. Call our expert team for free advice.
After assessing your eligibility, we’ll provide you with a replacement vehicle for the duration of your repairs. The costs of the hire are then recovered from the at-fault party’s insurance company.
No, there’s no need to pay for the replacement vehicle upfront. The costs are covered by the at-fault party’s insurance company.
We have the best. Check out our fleet. We offer a wide range of vehicles, including family cars, prestige vehicles, commercial vehicles, and more. We strive to provide a suitable replacement tailored to your needs.
You can keep the replacement vehicle until your repairs are paid for. In cases where your vehicle is deemed a total loss, you may keep the replacement vehicle until you are paid for the replacement vehicle, we will let you keep the hire car for a further 7 days to keep you on the road until you to buy a replacement vehicle.
Our team will handle all negotiations with the at-fault party’s insurance company to ensure you receive the compensation you’re entitled to. We have extensive experience in resolving disputes and will work tirelessly on your behalf.
We understand that everyone’s needs are different. Please let us know your specific requirements, and we’ll do our best to accommodate them.
If the accident was not your fault you should call us first. We’ll handle all aspects of the claim process, including liaising with insurance companies on your behalf. During our call we can advise whether you should inform your own insurance company or not.
Our team is here to help! If you have any further questions or concerns about credit hire or the claims process, please don’t hesitate to contact us. We’re dedicated to providing you with the support and assistance you need during this time.

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07824 627966

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OFFICE LINE

07824 627966

EMERGENCY

07824 627966

WORKING HOURS

07824 627966